Our passion is listening to clients ideas, thinking through solutions and coming up with creative solutions. Most Importantly, we keep it simple but effective.
UTILISING THE FULL COMPLEMENT OF OUR PRODUCTS AND SERVICES
Our experts work with you to formulate a data strategy around your specific business needs, including:
The result will be a solution designed around your business which ensures you are collecting quality data and using it strategically and effectively.
A KEY ELEMENT TO DESIGNING AND BUILDING ANY DATABASE IS TO ENSURE THAT ALL DATA FROM EACH AND EVERY SOURCE IS UTILISED EFFICENTLY AND EFFECTIVELY TO PRODUCE THE OPTIMAL BUSINESS BENEFITS.
Xynics have many years’ experience in a varied range of sectors of translating business requirements into data models that meet the underlying need in an efficient and effective way.
The methodology we apply to achieve this has been refined with experience and insight, applying Prince2 Project Management principles and ITIL IT Service Management best practice to ensure successful delivery within agreed and measurable parameters.
Understand what data you hold, from where it is sourced, how it will be used and who will use it.
Segment this data and build a logical process
Analyse the information gathered, refine processes and define the business requirements.
Draft a System Specification to define the framework of the system from gathering source data to exports, reporting and analysis. Draft a Data Dictionary to outline in detail the journey of data through the entire system.
Build the initial solution utilising the System Specification and Data Dictionary.
Test the solution, make modifications and optimise the system before final User Testing, Signoff and Deployment as a Production System.
Develop and refine processes and maintenance tasks including the building of enhancements and new functionality in the test system before ensuring full testing and signoff prior to deployment in the Production System.
CRM & MARKETING
To improve customer engagement, raise brand loyalty and increase profitability.
ASSET & INVENTORY
To understand and control assets, lifetime cost and monitor performance to improve operational efficiency.
E-COMMERCE & POINT OF SALE
To provide and track online retail activities providing intelligence to manage product demand, customer experience and financial transactions.
DATA COLLATION & DATA WAREHOUSING
To provide a single repository of complex data and varied sources for in-depth analysis and reporting.
DATA QUALITY STARTS AT SOURCE.
Xynics can work with you to develop a data strategy to maintain the quality of your data in accordance with the levels of activity, sources of data and frequency of updates. An effective data strategy will ensure minimal wastage on any customer focused outbound communication, maintain a positive brand profile and enables better decision making.
Additionally, by enhancing your data with geodemographic data and third party data sets you can potentially reveal further hidden insight in your data including consumer buying behaviours, lifestyle and interests.
12% of the UK’s population move home every year
Over half a million people die every year in the UK
75,000 businesses relocate in the UK every year
DATA PROCESSING IS AN INTEGRAL PART OF OWNING A DATABASE. WITHOUT THIS CRITICAL FUNCTION BEING IMPLEMENTED THOUGHTFULLY, THE DATABASE WILL NOT PERFORM FULLY FOR YOUR BUSINESS.
Our expertise lies in identifying and building the processes which transforms raw data into usable and meaningful data. In addition to our own in-house data processing tools, integral to all our processing are the inclusion of complex business logic, data validation, transformation and enhancement processes and transactional auditing for complete traceability throughout the process.
Validate & Capture
Process Data in a logical and controlled manner.
Audit every step for identification of issues.
Apply data enhancements, transformations and normalisation during data load.
Process & Enhance
Perform regular Data integrity checking
Generate Data Exception Reports and proactive data monitoring.
Ensure regular index management and backups.
Maintain & Manage
Generation of regular reporting.
Population of Business Dashboards.
Extracting data for analysis and business use.
Query & Report
Reviewing the transactional data looking for patterns and insight.
Segment and group your data looking for differences in behaviour.
Formulate Marketing Strategy.
Analysis & Strategy
Communicate with your customers by multi-channel mediums.
Retrieve data from Call Centres, Websites, Social Media or any other interactions with your customer.
WHERE AND HOW YOUR DATABASE IS HOSTED ALONG WITH THE SECURITY AND AVAILABILITY OF A SYSTEM ARE AS EQUALLY IMPORTANT AS THE DATA YOU GATHER.
Xynics can offer a variety of hosting solutions tailored to clients individual budgets and needs which can expand and upgrade as required. In addition to managing all aspects of maintaining your database and application platform including backups and optimisation, we proactively monitor all hosted solutions to pre-empt issues before they become a problem.
Xynics have access to four state-of-the-art data centres owned and managed by Nuco Technologies Ltd. We have on hand 24 x 7 x 365 an experienced team of hardware and software engineers to resolve issues quickly and efficiently helping to ensure that your data is accessible when you need it. All data centres:
Users of these data centres include local authorities, police forces and some of the most recognised brand names in the world providing a high level of confidence in service and security provision.
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