Council fined for leaving vulnerable people’s personal information exposed online

The Information Commissioner’s Office has issued a fine of £70,000 to  Nottinghamshire County Council after failing to take appropriate measures to keep personal data secure.

A member of the public discovered using a search engine that they were inadvertently able to access and view the data without any login information being required.  The information contained the gender, addresses, postcodes and care requirements of elderly and disabled people.  Also contained was information on the number of visits required by care providers

TalkTalk fined £100k for failing to protect customer data

TalkTalk fined £100k for failing to protect customer data

The Information Commissioner’s Office has fined TalkTalk Telecom Group PLC £100,000 after it failed to ensure its customers’ data was adequately protected from falling into the hands of scammers and fraudsters.

After a breach in September 2014 which TalkTalk were alerted to after receiving complaints from customers receiving scam calls who were quoting customer addresses and TalkTalk account numbers.  The ICO launched an investigation into how customer details including names, addresses, phone numbers and account numbers, were compromised.

The investigation

Two companies fined £150k for not respecting TPS and Opt Outs

Two companies fined £150k for not respecting TPS and Opt Outs

Two UK businesses have recently been fined by the Information Commissioners Office (the UK agency responsible for enforcing our data protection laws) a total of £150,000 for making marketing calls to consumers who had not consented to receiving them.

The ICO fined Safestyle UK £70,000 and Virgo Home Improvements £80,000 over their breaches of the PECR law.

Neither company had subscribed to the TPS register in order to check whether the people they were contacting had opted out of receiving

New UK Data Protection Bill

New UK Data Protection Bill

From 28th may 2018, the new EU General Data Protection Regulations come into force which introduce new data protection rights for consumers and this Bill will put into UK law, comparable rules that all companies must follow.

The government made the commitment to introduce the new Bill in the Queen's Speech in June, and issued a call for views on what flexibilities within the GDPR it should take advantage of. No indication of the government's policy intentions were contained in

Did H.G. Wells foresee our 21st Century world?

Did H.G. Wells foresee our 21st Century world?

To paraphrase the opening lines of Jeff Wayne’s musical version of H G Well’s masterpiece, ‘The War of the Worlds’. . .

“No one would have believed, in the early years of the 21st century, that human affairs where being watched, from the timeless worlds of the the internet.

No one could have dreamed we were being scrutinised, as someone with a microscope studies creatures that swarm and multiply in a drop of water.

Few even considered the possibility of

Why you don’t email Opted Out Customers

Why you don’t email Opted Out Customers

Price comparison website Moneysupermarket.com has been fined £80,000 by the UK regulator for sending millions of emails to customers who had already opted out of marketing. The company sent 7.1 million emails over 10 days updating customers with its Terms and Conditions.
 
Moneysupermarket's email included a section entitled 'Preference Centre Update' which read: "We hold an e-mail address for you which means we could be sending you personalised news, products and promotions. You've told us in the past you prefer
Firm hit by cyber-attack fined £60,000

Firm hit by cyber-attack fined £60,000

A UK SME has been fined £60,000 by the Information Commissioner's Office following a 2014 cyber-attack in which more than 26,000 customer details were accessed. Boomerang Video Ltd failed to take basic steps to stop its website being attacked by the hacker, who used a common technique known as SQL injection to access the data. Among the company's failings, it neglected to carry out regular penetration testing on its website; failed to ensure the password for the account on the
£50,000 fine for pursuing people who had opted out.

£50,000 fine for pursuing people who had opted out.

The UK regulator has issued a £50,000 fine to MyHome Installations Ltd for pursuing people who had specifically opted out of telephone marketing. The ICO received 169 complaints concerning the calls to phone numbers listed on the Telephone Preference Service. One complainant commented: "They wanted to carry out an electrical survey of my home and propose changes. I said no, I didn't want to participate and then another girl phoned back half an hour later to pester me into getting

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Gillian Montgomery

Gillian is a data and analytics professional with many years’ experience across most major sectors including travel, banking, retail, fashion, leisure, charity, beauty, pharmaceuticals and home retail and SMEs. Recently engaged as Head of Analytics for the creation of the NatWest Cashback Plus scheme she created intelligence and data strategy for the scheme, in addition to directing the analytics team providing intelligence and consultancy to the fourteen retail partners.

Working both in strategic, and hands-on positions, Gillian has designed and …